Frequently Asked Questions

[vc_row css=”.vc_custom_1588535826384{margin-bottom: 0px !important;padding-top: 60px !important;}”][vc_column][ultimate_heading main_heading=”ALTITUDE FAQ’s” main_heading_color=”#000000″ sub_heading_color=”#636363″ main_heading_font_family=”font_family:Yanone Kaffeesatz|font_call:Yanone+Kaffeesatz” main_heading_font_size=”desktop:60px;” sub_heading_font_family=”font_family:Manrope|font_call:Manrope|variant:300″ sub_heading_style=”font-weight:300;” sub_heading_font_size=”desktop:20px;” sub_heading_line_height=”desktop:30px;” main_heading_margin=”margin-bottom:20px;”]You can ask us any questions about our event spaces by simply calling us on 0845 500 2929. However, we’ve put together some responses to the more popular questions we get asked every week. We hope you can find the answer you are looking for.[/ultimate_heading][/vc_column][/vc_row][vc_row css=”.vc_custom_1588751066683{padding-top: 45px !important;padding-bottom: 45px !important;}” bb_tab_container=””][vc_column][vc_tta_accordion spacing=”10″ c_icon=”chevron” c_position=”right” active_section=”45454″ collapsible_all=”true”][vc_tta_section title=”What are payment Policies at Altitude London?” tab_id=”q1″][vc_column_text]We only accept payment by credit and debit cards, unfortunately we do not accept cash in our venues.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Where can I find the latest information on Altitude?” tab_id=”q2″][vc_column_text]Please check out our Linkedln and Instagram page which will be coming soon….[/vc_column_text][/vc_tta_section][vc_tta_section title=”What is The London Sky Bar?” tab_id=”q3″][vc_column_text]The London Sky bar is Altitude’s luxury experiences brand holding social and memorable events open to the public throughout the year.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Does Altitude permit commercial filming and photography?” tab_id=”q4″][vc_column_text]Absolutely, please see our Filming and Photography page for more details.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What are Altitude’s parking arrangements?” tab_id=”q5″][vc_column_text]There are loading and unloading facilities available at Millbank Tower. Only metered parking is available at the front of the Tower and in nearby Atterbury Street, Horseferry Road and Ponsonby Place. Parking spaces are free after 6.30pm (please check local signs for more information). The nearest NCP is the Abington Street Car Park which is a 10 minute walk from the Tower. We recommend that you and your guests arrive by public transport where convenient. See our Find Us page for more information.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Does Altitude have a loading bay?” tab_id=”q6″][vc_column_text]Yes we do. Deliveries can be made directly into our loading bay. Any confirmed booking includes assignment of an experienced event manager who will be happy to talk you through the loading processes at Millbank Tower.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Does Altitude permit us to bring our own caterers, production designers or AV teams?” tab_id=”q7″][vc_column_text]We aim to be as flexible as possible. We provide in-house services for everything a successful event needs but we understand that there are occasions where you need to make other arrangements. Please contact us to discuss dry hire of our venues and the variable levels of support that we can provide.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How easy is it to access the high-rise floors of Millbank Tower?” tab_id=”q8″][vc_column_text]There is a large goods lift directly accessed from the loading bar area at the rear of the building. Our specialist event hosts will ensure a smooth arrival and transition at all Altitude events.[/vc_column_text][/vc_tta_section][vc_tta_section title=”When does the London Sky Bar operate?” tab_id=”q9″][vc_column_text]The London Sky Bar operates a variety of experiences and restaurant events throughout the year. To book for our regular restaurants and bars running on Friday and Saturday nights see our restaurant or bar pages. For more information please visit the London Sky Bar website.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What is the venue dress code?” tab_id=”q10″][vc_column_text]Smart Casual dress is expected at Altitude’s restaurants and private screenings. However, you should check dress code requirements for specific experiences and events. On New Year’s Eve, black tie is positively encouraged.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you run special ticketed events for large London occasions?” tab_id=”q11″][vc_column_text]If there is a large public event in London, Altitude’s sure to be there. Recent years have seen the Queen’s Jubilee and New Year’s Eve fireworks take pride of place in the Altitude schedule for locals and tourists alike. If you want to learn more, bookmark our What’s On? page, make sure you follow our Blog for regular updates and sign up to our mailing list.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

Have we answered your question? if not…

please complete the web form below or call us on 0845 500 2929 and we will be more then happy to help.[/vc_column_text][contact-form-7 id=”604″][/vc_column][/vc_row]

Plan your Event

Plan Your Event Now

[contact-form-7 id="178" title="booking_widget"]